> ## Documentation Index
> Fetch the complete documentation index at: https://docs.loice.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Data and privacy

> Where Loice's data comes from, how it stays accurate, and how people can have their data removed.

## Verified, never guessed

* **Emails are verified before delivery.** Every address the Email Finder returns was checked with
  the company's mail server. Loice never constructs an address from a pattern and hands it to you
  unchecked, and never delivers catch-all or risky addresses as found.
* **Facts are stated, not inferred.** A person's department and seniority come from what their
  profile states; a filter you searched with is never written back as a fact about the person.
  A company's contact details come from the company's own pages.
* **A wrong match is worse than none.** The [LinkedIn Finder](https://docs.loice.ai/linkedin-finder.md) and company
  resolution accept a candidate only when it states the name you asked for; ambiguity answers
  *not found*.
* **No phone numbers** are offered, shown or exported.

## Freshness

Results may be served from Loice's own records, which keeps answers fast and consistent. A
company record shows when it was **Last confirmed**, and **Refresh** re-checks it (a paid lookup,
priced on the button). Profile details that are not available yet read *Not yet available* and
fill in when the full profile is retrieved.

## Pictures

Profile and company pictures are stored by Loice and served only to signed-in users of your
workspace. Your browser never loads them from a third party, so viewing a profile does not tell
anyone who you are researching.

## Removal requests

A person can ask Loice to remove their data. Loice first adds them to the
[do-not-contact list](https://docs.loice.ai/do-not-contact.md) everywhere, then erases their stored person data,
pictures and cached search rows. From then on they show as *Removed at the person's request*
wherever they had appeared, and they are never delivered again.

## Your workspace's data

Your searches, lists and imports belong to your workspace and are visible to its members.
Finished CSV batches are kept for 30 days; download what you need. Lists are archived, never
silently deleted.


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