> ## Documentation Index
> Fetch the complete documentation index at: https://docs.loice.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Do-not-contact

> People who asked not to be contacted are never delivered, revealed, saved, exported or charged.

Loice keeps a **do-not-contact list**. A person on it is withheld everywhere, immediately —
including from results Loice had already stored — and **you are never charged** for them.

## What an entry blocks

| Where | What you see |
| - | - |
| Leads Search, Employee Finder, lists | The person is hidden: *"N people on this page are on a do-not-contact list and are hidden."* |
| Reveal | *"This person is on the do-not-contact list, so the reveal was blocked. Nothing was charged."* |
| Email Finder, LinkedIn Finder | *"The matching person is on the do-not-contact list, so the result was withheld. Nothing was charged."* |
| Email enrichment | The address is refused. |
| CSV batches | The row reads **Do not contact** and its result is not shown. |
| Add to list, CSV import | The person is not added (*"… are on a do-not-contact list and were not added"*). |
| Export, CRM push | The person is skipped. |
| API and MCP | The same outcome, with a do-not-contact reason, uncharged. |

An entry matches a person by LinkedIn profile, email address, or name and company, and can apply
to one workspace or to everyone.

## Adding someone

Entries are recorded by Loice, not from the app: when a person asks not to be contacted, or makes
a data-rights request, Loice adds them. If someone you prospected asks you to stop, contact Loice
support with the person's LinkedIn URL or email and we will add the entry.

See also [Data and privacy](https://docs.loice.ai/data-and-privacy.md).


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