Find one email
1
Choose the lookup mode
- Domain — you know the company’s website, e.g.
loom.com. - Company name — you know only the name, e.g.Loom. Loice first resolves the company to its domain, then searches there.
2
Enter the person
First name and Last name, and the company domain or company name.
3
Click Find email
The price is shown under the button before you click. The answer arrives in
a few seconds and is added to the history on the right.
https://www.loom.com/pricing →
Searching loom.com) and checks it before sending:
- an entry that is not a domain → Enter a company domain, like loom.com;
- a personal or social domain such as
gmail.com→ … is not a company email domain (the button stays disabled); - a domain with no mail server → This domain can’t receive email (the lookup is refused and free).
Results
Company name mode costs two parts: the company lookup and the email
search. If the company cannot be resolved, or its domain cannot receive email,
only the company lookup is charged — the dialog and the toast say so.
Bulk: Import CSV
1
Prepare the file
Click Import CSV, then Download template for a sample. One person
per row with First Name, Last Name and Company Domain. Common
headers are recognised automatically: name / full name / contact, first /
last / surname, company / domain / website / url / organization /
employer. A row with a company name and no domain is resolved first and
pays the two-part price; the popup tells you how many rows that applies to.
2
Import
Drop the file (comma or semicolon separated, up to 500 rows and 2 MB). The
popup counts the rows before you click Import. A row that cannot be
searched is not charged.
3
Follow it under Batches
The batch runs in the background — you can leave the page. Batches shows
File, Created, Status, Progress and points spent. Cancel batch stops it;
unprocessed rows read Not processed.
4
Download
Open the finished batch and click Download CSV: your original columns
plus
loice_email, loice_status, loice_confidence and loice_outcome.
Or Add to list.- Duplicate rows (same name and company) are searched once and marked Same as row N; they are not billed again.
- Rows with missing data are Skipped — missing data and free.
- If the workspace runs out of points, the batch stops and the remaining rows read Skipped — insufficient points.
- Up to 2 batches can run per workspace at a time. Finished batches are kept for 30 days.
Billing
- A lookup that completed is billed, found or not — “nobody matched” is a real answer.
- An answer from our own records costs the same as a fresh one.
- Free: invalid input, do-not-contact, a provider that did not answer, our own failure, and a retried submit (each submit carries its own idempotency key, so a network retry is never billed twice).

